Privacy Policy

  • Company: SC BUSINESS4FOLKS SRL
  • Last updated: 02.02.2024

This Privacy Policy describes how SC BUSINESS4FOLKS SRL (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://magicshopsolutions.com/ (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

WHAT INFORMATION DO WE COLLECT AND HOW WE USE YOUR PERSONAL INFORMATION?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. Information that you directly submit to us through our Services may include:

  • Contact details including your name (is your decision if you provide us Last or First Name), Email address, Phone number, Business Name and identify number, website url.
  • We don’t have option to register or login, so we don’t request user name or password.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Contact Forms used on Contact and Package selection pages.

Sensitive Information. We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information automatically collected

Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. This information is primarily needed to maintain the security and for our internal analytics and reporting purposes.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the website (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Cookies that are necessary to enable electronic communications or to provide certain functions that you want to use (such as the shopping cart) are stored in accordance with the provisions of art. 6 paragraph 1 lit. f) of the GDPR, according to which the processing is legal only if and to the extent it is necessary for the purposes of the legitimate interests pursued by the operator or a third party. Therefore, the operator of this website has a legitimate interest in storing certain cookies, to ensure an optimisation without technical errors. Other cookies (such as, for example, those used to analyse your browsing behavior) are also stored and will be treated separately in this document.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Information collected from other sources

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behaviour data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.

Server log files

The provider of this website automatically collects and stores the information that your browser automatically transmits to us through log files. These are:

  • Browser type and version
  • Operating system used
  • The URL of the page that originally generated the request to display the current page or object (Referrer URL)
  • The host name of the accessing computer
  • Temporal data regarding server access
  • IP address

The legal basis for the processing of such data is represented by art. 6 para. 1 lit. b) GDPR, which allows data processing when it is necessary for the execution of a contract to which the data subject is a party or to take steps, at the request of the data subject, before concluding a contract.

Contact Forms

If you send us questions via the contact form, we will collect the data entered in the form, including the contact data you provide, in order to answer your and others’ subsequent questions. We do not transmit this information without your permission. Therefore, we will process all the data you enter in the contact form only with your consent [in accordance with the provisions of art. 6 para. 1 lit. a) GDPR]. You can revoke your consent at any time, an informal email to this effect is sufficient. Data processed before receiving your request may be processed lawfully. We will keep the data you provide on the contact form until:

  • request data deletion;
  • revoke your consent to their storage or if
  • the purpose for storing it is no longer valid.
  • any mandatory legal provisions, in particular those relating to mandatory data retention periods, are not affected by the above.

Contact by email, phone

If you contact us by e-mail, telephone, your request, including all the personal data you will provide, will be stored and processed by us for the purpose of solving your request, based on your consent. Therefore, we will process all the data you provide based on the following legal provisions contained in the GDPR, respectively:

  • only with your consent – in accordance with the provisions of art. 6 para. 1 lit. a) GDPR
  • for the execution of a contract or in the pre-contractual stage – in accordance with the provisions of art. 6 para. 1 lit. b) GDPR
  • for the fulfilment of the purpose and legitimate interest pursued by us, namely that of efficient processing of the requests sent by you – in accordance with the provisions of art. 6 para. 1 lit. f) GDPR.

We will keep the data you provide in this way until:

  • request data deletion;
  • revoke your consent to their storage or if
  • the purpose for its storage is no longer valid, in all situations except for the mandatory data retention periods.

HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our website, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the website.
  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
  • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. 
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent.We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations described in this section and/or with the following third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (‘third parties’) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The third parties we may share personal information with are as follows:

  • Advertising, Direct Marketing, and Lead Generation: Google AdSense
  • Communicate and Chat with Users: FacebookChat, InstagramChat or WhatsApp. Please consult the privacy policy of this platforms
    • Facebook: https://www.facebook.com/privacy/policy/
    • Instagram: https://help.instagram.com/155833707900388?cms_id=155833707900388
    • Whatsapp: https://www.whatsapp.com/legal/privacy-policy
  • Content Optimisation
  • Social Media Sharing and Advertising: Instagram Advertising, Facebook Social Plugins and Facebook Advertising
  • User Commenting and Forums: Facebook and Instagram Comments, Whatsapp chat
  • Web and Mobile Analytics: Google Analytics
  • Website Hosting and Platform: WordPress, Romarg

We also may need to share your personal information in the following situations:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
  • Other Users. When you share personal information or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.

Hosting

We may share information in specific situations described in this section and/or with the following third parties. We are using ROMARG SRL for hosting (server).

  • Personal data registered on this website are stocked on ROMARG SRL Servers.The processing of the data provided and stored complies with the following legal provisions: GDPR – data processing by ROMARG SRL is based on your consent, obtained after correct and complete information; data processing by ROMARG SRL takes place for the purpose of fulfilling the assumed contractual obligations; GDPR – data processing by ROMARG SRL is carried out for the purpose of the legitimate interests pursued by the operator 
  • For more information on the processing of personal data by ROMARG SRL, go to https://www.romarg.ro/politica-de-confidentialitate.html
  • When you visit our website, open or click on emails we send you, or interact with our website or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.

Social Media

Facebook plugins (Like & Share Button)

This service uses social plugins (“plugins”) managed by the social network facebook.com. Plugins can be identified by a Facebook logo (a white “f” on a blue board or a “thumbs up” sign) or are labeled by adding the phrase “Facebook Social Plugin”. The list and layout of Facebook plugins can be seen here: https://developers.facebook.com/docs/plugins/. As long as you use the Like extension, you will like our website’s Facebook page without having to leave it. To the extent that you use the Share extension, you will share our site or certain content from it on your personal Facebook page without having to leave the site.

Through the plugin, Facebook receives the information that you access on our website. If you are also logged in to Facebook at the same time, Facebook can attribute the actions taken on the page to your account and, implicitly, to you personally. When you interact with the plugins, for example by clicking the Like button or sharing certain content from the website, the corresponding information is transferred directly from your browser to Facebook and stored there. Even if you are not a Facebook member, it is still possible for the social network to obtain and store your IP address.

By clicking on one of these buttons, you agree to the use of this plugin and therefore to the transfer of personal data to Facebook. We have no control over the nature and purpose of this transmitted data, as well as over its subsequent processing. Regarding the purpose and extent of data collection, processing and further use of data by Facebook, as well as permissions and settings to protect privacy.

If you do not want Facebook to associate your visit to this website with your Facebook account information, you can log out.

Instagram Plugin

This service uses social plugins (“plugins”) managed by the Instagram social network, functions provided by Instagram Inc., with headquarters at 1601 Willow Road, Menlo Park, CA 94025, USA. Plugins can be identified by an Instagram logo or are labeled by adding the phrase “Instagram Social Plugin”.

Via the plugin, Instagram is informed about the actions you take on our page. If you are also connected to your personal account on the social network at the same time, it can attribute the actions taken on your Instagram account page and, implicitly, to you personally. When you access the plugins, the corresponding information is transferred from your browser to the social network and stored there. Even if you are not a member of Instagram, it is still possible for it to obtain and store your IP address.

By clicking on one of these buttons, you agree to the use of this plugin and therefore to the transfer of personal data to Instagram. We have no control over the nature and purpose of this transmitted data, as well as over its further processing. Regarding the purpose and scope of data collection, processing and further use of data by Instagram, as well as permissions and settings to protect user privacy, you can consult Instagram’s privacy policies at: https://help.instagram.com/155833707900388.

If you are a member of Instagram and do not want it to collect your data through the plugin and link it to the data already stored on Instagram, you must log out of the social network before visiting this site.

Plugins and Tools

Google Web Fonts

This site uses Web Fonts provided by Google to ensure consistent use of fonts on this site. When you access a page on this website, your browser will load, as a result of establishing a connection with Google’s servers, the web fonts necessary for the correct display of text and fonts. So, The use of Google Web Fonts is based on Art. 6 para. 1 lit. f) GDPR, there is a legitimate interest in the uniform presentation of the font on this website. If there is a consent expressed in this regard (for example, consent to the archiving of cookies), the data will be processed exclusively on the basis of art. 6 para. 1 lit. a) GDPR.

For more information on how Google Web Fonts handles user data, see the Privacy Policy available at: https://policies.google.com/privacy?hl=en.

Advertising and Analytics
Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting, Google Display Network Impressions Reporting and Remarketing with Google Analytics. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout.

You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

This website uses the functions of the web analysis service Google Analytics. The provider of this service is Google Inc., based in the United States of America, 1600 Amphitheater Parkway, Mountain View, CA 94043. Google Analytics uses so-called cookies. Cookies are text files that are stored on the computer and that allow an analysis of the use of the website by users. The information generated by the cookie about your use of this website is usually transferred to a Google server in the United States, where it is stored.

IP anonymization

On this site we have activated the IP anonymization function. As a result, the IP address will be abbreviated by Google in the member states of the European Union or in other states that have ratified the Convention on the European Economic Area before it is transmitted to the United States. The full IP will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google will use this information to analyze your use of this website, to generate reports on website activities and to provide other services to the operator of this website in connection with the use of the website. The IP address transmitted together with Google Analytics from your browser will not be merged with other data held by Google.

Demographic parameters provided by Google Analytics

This website uses the “demographic parameters” function provided by Google Analytics, through which reports are generated that provide information on the age, gender and interests of website visitors. The sources of this information are interest-based advertising generated by Google, as well as visitor data obtained from third-party service providers. This data cannot be assigned to a specific individual. You have the option to deactivate this function at any time by making relevant changes to the advertising settings in your Google account, or you can generally prohibit the recording of your data by Google Analytics.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our website, but are not affiliated with, our website.

The website may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the website. You should review the policies of such third parties and contact them directly to respond to your questions.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organisational and technical security measures. We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 12 months.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions
  • Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered to be “targeted advertising”, as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the “sale” or “sharing” of information for the device and browser that you use to visit the Site.
  • Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us office@magicshopsolutions.com.

THE DATA PROTECTION OFFICER

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

As the provisions of the GDPR regarding the obligation to appoint a data protection officer are not applicable (art. 37 paragraph 1 – according to which the Operator and the person authorized by the operator appoint a data protection officer whenever:

  • the processing is carried out by a public authority or body, with the exception of courts acting in the exercise of their jurisdictional function;
  • the main activities of the operator or the person authorized by the operator consist of processing operations which, by their nature, scope and/or purposes, require a periodic and systematic monitoring of the persons concerned on a large scale; or
  • the main activities of the operator or the person authorized by the operator consist in the large-scale processing of special categories of data pursuant to Article 9 or of personal data relating to criminal convictions and offences, referred to in Article 10)

For any information or clarifications regarding the operation of this website, please contact us on the following dates:

INTERNATIONAL USERS

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

This policy regarding the processing of personal data is generated in accordance with the provisions of Regulation no. 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, but also with the other applicable national legal provisions.

We reserve the right to make any additions or changes to this policy. We recommend consulting the Policy regularly for correct and up-to-date information regarding the processing of personal data. For more details regarding this GDPR Policy, as well as to exercise any of the aforementioned rights, a written notification can be sent to the contact details indicated above.